Paid Advertising Inside ChatGPT

ChatGPT Ads Agency Toronto

Turn buyer research in ChatGPT into qualified leads and sales. New Digital helps businesses in Toronto, across Canada and in the US launch and manage ChatGPT Ads. We handle eligibility checks, campaign setup, ad copy, conversion tracking and ongoing optimization. Get senior-led management, clear reporting and a flat monthly fee, with no long-term contract.

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Show Up in the
ChatGPT Conversations
that Matter Most

Turn buyer research inside ChatGPT into booked calls, qualified leads and sales. Our specialists write the context hints, ad copy and landing page recommendations that make your ads relevant to the conversations where people compare options in your category, and we track what happens after the click.

Every day, people ask ChatGPT which provider to choose, what a service should cost and how to solve the exact problem you solve. Is your business eligible to advertise in your category? Are your ads approved and serving? Do you know which ads produce leads, not just clicks? Could your budget be doing more?

Not sure? Let’s talk.

chatgpt ads hvac toronto

ChatGPT Ads
Management Services

ChatGPT Ads Setup

ChatGPT Ads
Setup

We check your eligibility under OpenAI's ad policies, guide you through creating and verifying your Ads Manager account, and build the campaign structure: objectives, budgets, location targeting, ad groups and context hints. You own the account, and we are invited in as a team member.

Ongoing Campaign Management

Ongoing
Campaign
Management

We review delivery, spend and conversions, pause ads that are not earning their place, and add new variations where your campaigns need more coverage. Budgets, bid caps and location settings are adjusted based on results, and new campaigns are built when your objectives change.

Ad Creative and Copy

Ad Creative
and Copy

ChatGPT ads are short, so every title and description has to state a clear, specific benefit. We write multiple distinct variations for each ad group, prepare simple square images, and check every asset against OpenAI's content policies before submission.

Conversion Tracking

Conversion
Tracking

We install and test the OpenAI JavaScript Pixel, add Conversions API support where server-side events are needed, and set up the conversion events that matter to you: leads, bookings, sign-ups or purchases. UTM parameters make ChatGPT traffic visible in your analytics.

Performance Reporting

Performance
Reporting

Plain-language reports show spend, impressions, clicks, cost per click, conversions and cost per conversion, with click-through and view-through conversions shown separately. We explain what changed, why it changed and what we will test next, so you can judge the channel on business results.

Landing Page Support

Landing Page
Support

We review the pages your ads link to and recommend changes that match each ad's promise, shorten the path to action and keep pages reviewable by OpenAI's systems. Depending on your plan, we also write copy for an agreed number of existing pages.

Results We Have Delivered

Estate planning law firm - Austin, TX

More consultations from the right conversations

After OpenAI opened US advertising to licensed law firms, the firm launched its own test. It used one ad group, two near-identical ads and a single short context hint, and every click went to the homepage. Clicks arrived, but many visitors wanted free will templates or lived outside Texas. Consultations were rare and expensive, and nobody could tell which ads had produced the ones that did book.

We supported the firm through OpenAI’s manual review and limited location targeting to Texas, where its attorneys are licensed. We split the campaign into ad groups for young families making first wills, trusts and probate avoidance, and business succession, each with detailed context hints. We wrote several distinct variations per group, linked each one to a matching service page with flat-fee ranges, and installed the OpenAI Pixel to track booked consultations rather than page visits.

$238

Cost per consultation
from $408, same spend,
week 4 vs weeks 1 to 2

+71%

Booked consultations
first 30 days

Cosmetic dental practice - Charlotte, NC

Aligner consultations instead of cleaning inquiries

Clear aligner treatment shared one campaign with general dentistry, so the same ads and homepage served people looking for routine cleanings, insurance answers and emergency visits. Front desk staff handled plenty of calls, but few callers were aligner candidates, and aligner cases were what the practice wanted to grow. Clicks were treated as the main result, so the team could not see which ads produced consultations.

After OpenAI approved the practice as a US dental advertiser, we gave clear aligners a dedicated campaign with ad groups for adults who want a less visible option than braces, people whose teeth shifted after earlier braces, and patients comparing aligners with traditional braces. Context hints described the situations patients raise. Copy explained the consultation, digital scan and payment plans without outcome claims. We targeted postal codes in the practice’s patient area and sent booked appointments to Ads Manager through the Conversions API.

$165

Cost per aligner consultation
from $300, same spend, month 2 vs month 1

+82%

Aligner consultations booked
60 days

SaaS company - Toronto, ON

Demo requests from Canada, then the US

The company sells scheduling software for field service teams and launched a Views campaign soon after ChatGPT Ads became available in Canada. It produced plenty of impressions, but demo requests were scarce and costly. Context hints were broad phrases about business software, one ad covered every use case, and the US, the company’s largest market, was out of reach while the new account could only advertise in Canada.

Because a campaign objective cannot be changed after launch, we built a new Conversions campaign optimized toward demo requests, tracked with the Pixel and CRM events sent through the Conversions API. Ad groups focused on specific problems, such as dispatching technicians across job sites and replacing spreadsheet scheduling, each linked to a matching use-case page. Once verification and home-country spend requirements were met, we added a separate US campaign with its own budget and reporting.

CA$130

Cost per demo request
from CA$325, same spend, month 3 vs month 1

+150%

Monthly demo requests
90 days

Med spa - Scottsdale, AZ

Approved ads and lower-cost consultation requests

The med spa’s first ads leaned on before-and-after language and promises about looking younger, and most were rejected in review. The few approved ads grouped injectables, laser hair removal and skin treatments together and linked to a general services page. Spend went to people asking about at-home skincare routines, and consultation requests from the ads cost far more than the clinic’s target.

We rebuilt the creative to meet OpenAI’s health policies, replacing body-image wording and outcome promises with factual detail about provider credentials, the consultation process and published starting prices. Each minimally invasive treatment received its own ad group, context hints and landing page. We set location targeting to the Phoenix metro area the clinic serves, tracked consultation requests with the Pixel, and replaced low-engagement variations every two weeks based on results.

$102

Cost per consultation request
from $170, same spend,
month 2 vs month 1

+67%

Consultation requests
60 days

Mortgage brokerage - Chicago, IL

Lower-cost applications from ready borrowers

The brokerage ran one campaign aimed at anyone discussing mortgages, and every ad linked to a rates page. Many clicks came from people curious about rate trends rather than ready to borrow, and some came from outside the states where the brokerage is licensed. Application starts were low, and the team could not separate first-time buyers from refinance prospects in its data.

We completed OpenAI’s financial services review with the brokerage’s licensing details and limited location targeting to its licensed states. Separate ad groups covered first-time buyers, refinancing and self-employed borrowers, each with its own context hints and a landing page with a short pre-qualification form. Copy avoided rate guarantees. Once the Pixel was recording application starts reliably, we launched a new Conversions campaign optimized toward lead submissions and reviewed its bid cap weekly.

$150

Cost per application
from $270, same spend, month 4 vs month 1

+80%

Pre-qualification applications
100 days

HVAC contractor - Calgary, AB

Quote requests that match the service area

The contractor’s ads targeted all of Canada and linked to the homepage. Context hints mentioned furnaces and air conditioning in general terms, so ads appeared in conversations about DIY troubleshooting and in cities the company does not serve. Calls came in, but nothing separated ad leads from other sources, and the owner could not tell whether the channel was worth its budget.

We narrowed location targeting to Calgary and the surrounding communities the crews serve. Ad groups separated furnace replacement, heat pump installation and no-heat repairs, each with context hints describing the homeowner’s situation and a matching service page. We wrote distinct variations stating service areas, financing and response times, installed the Pixel to track quote requests, and shifted budget between cooling and heating services each week as the season changed and demand moved.

CA$84

Cost per quote request
from CA$140, same spend, month 3 vs month 1

+67%

Quote requests
90 days

Understanding
ChatGPT Ads Management
Fees

ChatGPT Ads costs have 2 separate parts. Ad spend is what you pay OpenAI to show your ads, billed to the payment method in your own Ads Manager account. Management fees are what you pay New Digital to plan, build, optimize and report on your campaigns.

Our management fee is a flat monthly rate, so it does not rise when your ad spend does. What shapes the fee is the amount of work your account needs. The following factors influence ChatGPT Ads management fees and the value you can expect from well-run campaigns.

ChatGPT Ads Pricing

BASIC

$ 599/mo
  • ad spend up to
    $2,500/month
  • 1 Campaign Managed
  • Account Setup Guidance
  • Context Hints for Up to 3 Ad Groups
  • Ad Copy for Every Ad Group
  • OpenAI Pixel Setup, 1 Conversion Event
  • Monthly Performance Report
  • Landing Page Review and Recommendations

GROWTH

$ 859/mo
  • ad spend up to
    $8,000/month
  • Everything in BASIC, plus
  • Up to 3 Campaigns Managed
  • Conversions Campaign and Bid Management
  • Pixel and Conversions API Support, Up to 3 Events
  • Dedicated Senior Ads Specialist
  • Monthly Strategy Call
Popular

PRO

$ Call Us
  • ad spend above
    $8,000/month
  • Everything in GROWTH, plus
  • Up to 8 Campaigns Managed
  • Canada and US Campaign Management
  • Custom Audience Inclusions and Exclusions
  • Product Feed Campaign Support for E-commerce
  • Special Rates for Google Ads and Meta Ads

How It Works

Campaign Management Process

  1. Assessment – Our senior specialist reviews your business, your competitors and your ad policy eligibility to confirm ChatGPT Ads are a fit before any budget is committed.
  2. Account Access and Planning – You create and verify your Ads Manager account and invite us as a team member. We then prepare a plan of campaigns, ad groups and context hints for your review and approval.
  3. Campaign Build – We build each campaign with the right objective, budget and location settings, grouping ads by service, product or customer need so every ad group has a clear focus.
  4. Creative and Landing Pages – Our team writes multiple ad variations for each ad group and prepares images and landing page recommendations. We share them with you for approval before submission.
  5. Tracking and Launch – To track real outcomes, we install and test the OpenAI Pixel, add Conversions API support where needed and set up UTM parameters. Then we launch, monitor and report.

What We Need from You

To start your ChatGPT Ads, there are a few important items we will need from you.

ChatGPT Ads Manager access

OpenAI requires each business to create its own advertiser account, and agencies cannot create one on a client’s behalf. Once your account is set up and verified, invite us from Settings, then Users, with the Member role, which covers campaign work. You keep the Admin role and ownership, and we never need your password.

Website and analytics access

We need access to install the OpenAI Pixel on your website, directly or through Google Tag Manager, and access to your analytics so we can compare ChatGPT traffic with other channels. For server-side conversions, we may also need help from your developer or CRM administrator.

ChatGPT Ads budget

Your specialist will recommend a starting budget based on your goals, market and number of campaigns. OpenAI sets a minimum daily budget for each campaign, currently US$25 or CA$25, so the number of campaigns you run affects the minimum budget you need.

One-Time Setup Fee

A one-time fee to check eligibility, build campaigns and set up tracking

Flexible Agreement

No long-term contract and no agency minimum ad spend, month-to-month payments

Flat Rate Monthly Fee

You pay a fixed monthly rate that does not grow with your ad spend, no surprises

Transparent Billing

You pay OpenAI directly for the ad traffic, billed after delivery to the card on your own account

We value transparency and offer fair pricing for our services.

A one-time setup fee may apply. Accounts in restricted categories, or with complex tracking across Canada and the US, may require a higher quoted setup price.

Ad spend is paid directly to OpenAI and is not included in our fees. OpenAI sets its own minimum daily budget for each campaign.

For ChatGPT Ads accounts spending more $8,000 a month,
please reach out for a custom quote!

Why Choose Us

Your campaigns are run by a senior paid media specialist, not handed to a junior account manager. You speak directly with the person managing your account, so questions get clear answers and decisions happen quickly. New Digital has built ChatGPT Ads campaigns for more than 50 clients, and that experience shapes how we structure accounts, write creative and prepare restricted-category advertisers for review. When OpenAI changes a feature or policy, your specialist knows how it affects your campaigns.

New Digital has delivered more than 2,400 campaigns for more than 950 clients across Google Ads, Meta Ads, ChatGPT Ads and other channels, and we are a Google Partner agency. ChatGPT Ads is a different platform, but the discipline is the same: clear goals, accurate tracking, relevant landing pages and steady testing. That background helps us judge whether ChatGPT traffic is performing against your other channels, not just against itself.

Not every business should run ChatGPT Ads today. OpenAI limits which categories can advertise, allows legal, health and financial services ads only for approved US advertisers, and does not yet publish performance benchmarks. We tell you upfront whether your business is eligible and whether a test makes sense for your budget. If Google Ads, Meta Ads or landing page work would serve you better right now, we will say so.

You own your Ads Manager account and pay OpenAI directly for ad spend. Our fee is flat, month-to-month and never a percentage of your budget. Reports show spend, conversions and cost per conversion in plain language, with click-through and view-through results separated, so you always know what your ChatGPT Ads are producing and what we are testing next.

What are ChatGPT Ads?

hatGPT Ads are paid placements bought through OpenAI’s Ads Manager. A campaign sets the objective, budget, dates and locations. Inside each campaign, ad groups hold your ads and context hints, which are plain-language descriptions of what you offer, who it helps and when it is useful. OpenAI’s system weighs the conversation, your ad copy, your landing page, your hints, your targeting and your bid to decide which eligible ad to show. Context hints inform relevance. They are not keywords, and they do not guarantee a placement.

Ads can appear below the end of a ChatGPT response, labeled as sponsored and visually separate from the answer. OpenAI states that ads do not influence ChatGPT’s answers and that advertisers never see users’ conversations. Ads may be shown to eligible users on the Free and Go plans, but not to accounts identified as belonging to people under 18. Plus, Pro, Business, Enterprise and Edu accounts do not see ads, and ads are not placed near sensitive conversations such as personal health, mental health or politics.

As a ChatGPT Ads management agency, New Digital does the work that decides whether this channel pays off: confirming your category is eligible, structuring campaigns, writing hints and creative, installing conversion tracking and reporting on outcomes. This is paid advertising inside ChatGPT. It is separate from organic AI visibility work and from using ChatGPT as a tool to manage Google Ads.

Why you need ChatGPT Ads

With ChatGPT Ads, relevance comes from the conversation, not from a typed keyword. A vague setup can spend steadily on people who are curious but not ready to act. We study the questions your buyers ask at each stage to decide where your ads belong.

Our ChatGPT advertising agency will protect your budget. We start with the offers and markets most likely to convert, set daily budgets that meet OpenAI’s minimums without overcommitting, and expand only after tracking shows which ad groups produce leads or sales.

How to know your ChatGPT Ads are performing

Good ChatGPT Ads performance is measured in business results: leads, bookings and sales at a cost you can sustain. OpenAI states that it does not yet publish performance benchmarks across advertisers or industries, so the right comparison is your own targets and your other paid channels. These are the measures our ChatGPT Ads management team reports on.

Cost per conversion is your spend divided by the number of attributed conversions, such as leads, booked consultations or purchases. It is the number that tells you whether ChatGPT Ads are affordable for your business. Ads Manager reports conversions once the OpenAI Pixel or Conversions API is set up, and cost per conversion can be calculated at the campaign, ad group or ad level. We compare it with your target cost per lead or sale and with what you pay on Google Ads and Meta Ads.

Clickthrough rate is the percentage of impressions that turned into clicks. In ChatGPT, your ad sits below an answer that may already have helped the person, so CTR shows whether your title and description offer a useful next step. A low CTR usually points to generic copy, an image that does not match the message, or context hints that place the ad in loosely related conversations. We use CTR to decide which variations to keep and which to replace, but we never judge an ad on CTR alone.

Average cost per click is spend divided by clicks. Average CPM is the cost per thousand impressions. Which one matters most depends on how the campaign is bought. Clicks campaigns are billed per valid click, Views campaigns per thousand impressions, and Conversions campaigns are billed on either clicks or impressions while delivery is optimized toward a selected event. We track both metrics to spot rising auction costs early and to judge whether a higher price is bringing better-quality visitors.

Ads Manager can show conversions that follow an ad click and, when the one-day view-through window is turned on, conversions that follow an ad view without a click. Click-through conversions can be reported over a 7, 14 or 30 day window. We report the two types separately, because a view-through conversion shows influence rather than a direct response. OpenAI uses last-touch attribution for these reports, so we also compare results with your analytics and CRM before making budget decisions.

Ads Manager can count a form submission or a booking, but it cannot tell you whether that inquiry was worth your time. Your team can. We agree simple qualification criteria with you, such as service type, location or budget, and use your CRM or intake records to track which ChatGPT Ads leads became consultations, opportunities or sales. This is often where a cheap lead turns out to be expensive, or a pricier source proves its value. These figures come from your own records, because ChatGPT never shares users' conversations with advertisers.

An ad that is not serving cannot perform. We monitor review status, account verification, billing status, campaign dates and budget limits, because any of them can stop delivery. We also watch pacing. A daily budget works as an average across a Sunday to Saturday week, so spend varies from day to day, and a campaign that uses its weekly allowance early may stop delivering until the next week. Catching these issues quickly protects both results and data quality.

Context vs. Control in ChatGPT Ads - Striking the Right Balance

Advertisers used to keyword platforms expect to decide exactly when an ad appears. ChatGPT Ads work differently. You supply the inputs, which are context hints, ad copy, landing pages, objectives, bids and location settings, and OpenAI’s system decides which conversations your ads are relevant to. You cannot choose individual prompts, and OpenAI does not share conversation content with advertisers.

That does not mean you have no control. Clearer inputs produce clearer matching, and some settings are locked once a campaign is created. The objective, billing model and conversion event cannot be changed later, so a poor choice at launch means rebuilding the campaign. Getting the structure right from the start is where professional management earns its fee.

For example…

Automation on this platform depends on the quality of the signals you give it. Without accurate conversion tracking and specific inputs, the system has little to optimize toward. Our team sets up those signals, tests them and keeps adjusting, so the platform’s decisions work toward your goals rather than simply spending your budget.

Why ChatGPT Ads, Why Us

chatgpt ads family lawyers Toronto

Research and Strategy​

ChatGPT Ads reward specificity. People describe their situation in detail, so ads that speak to a clear need are more likely to be relevant than broad brand messages. Before we build anything, we confirm that your business, offer and landing pages are eligible under OpenAI’s ad policies, because OpenAI reviews the advertiser, the ad and the placement.

We then map the situations in which your buyers turn to ChatGPT: the problems they describe, the comparisons they make and the details that show they are close to acting. That research becomes ad group themes and context hints, a location plan based on where you can legally and practically serve customers, and a conversion plan that defines what counts as a result.

Our specialists work directly with you on goals, budget and the metrics that matter to your business. The strategy is reviewed every month against real conversion data, so your account improves as the evidence builds.

Creative Ad Copy​

A ChatGPT ad is compact: your business name and logo, a short title, a short description, one square image and a link. There is no room for filler, so every word has to carry information.

OpenAI’s own guidance favors clear, specific, benefit-focused copy over catchy lines. We write titles that state the value plainly and descriptions that add new detail, such as who the offer is for, what is included or how to get started.

We write several distinct variations for each ad group. Each one takes a different angle, which gives the system more ways to match your ads to relevant conversations and gives us real data on which messages work.

Every ad is checked against OpenAI’s content policies before submission. Exaggerated results, unsupported claims and designs that imitate the ChatGPT interface can lead to rejection, and in regulated categories the standard is stricter.

The ad and the landing page it links to must tell the same story. We match each ad to the most relevant page, not your homepage, so the person who clicks finds exactly what the ad promised.

chatgpt ads mortgage broker

What We Do​

Our ChatGPT Ads specialists build campaigns around the customers you want and the places you can serve them. We write specific context hints and ad copy, set location targeting to match your real service area where OpenAI supports it, and connect every campaign to conversion tracking.

Through research into your market, your competitors and the ad policies that apply to your category, we design campaigns that reach people who are comparing options and ready to act, and we keep them compliant as OpenAI’s policies change.

ChatGPT Ads is still in beta, and its features, formats and policies change often. We follow those changes closely, review your account regularly and adjust your campaigns so your budget keeps working toward leads and sales.

FAQs

ChatGPT Ads suit businesses in eligible categories whose customers research, compare or ask for recommendations before buying, and that can track leads or sales. They are less suitable if your category is restricted, your budget cannot support a test, or you have no way to measure conversions.

OpenAI's ad policies currently focus on consumer categories such as household and consumer goods, local services, travel and entertainment, and digital products and education. Legal, health and financial services can be approved case by case, but only for US advertising. Home improvement companies, local service providers, SaaS companies, online stores, education providers and business coaches are often good candidates.

ChatGPT Ads also need a clear offer and a relevant landing page, because the ad unit is small and a vague offer is hard to sell in that space. If your business is a fit, we usually recommend a structured test with defined budgets and success measures before scaling.

ChatGPT Ads work by matching your ads to relevant conversations. You build campaigns in OpenAI's Ads Manager, and OpenAI's system decides when an eligible ad is relevant enough to show below a ChatGPT response.

Each campaign has an objective, a budget, dates and location targeting. There are three objectives: Views, billed per thousand impressions; Clicks, billed per valid click; and Conversions, which optimizes delivery toward a selected conversion event and is billed on either clicks or impressions. Inside each campaign, ad groups hold your ads and context hints that describe what you offer and who it helps.

When several ads are eligible, OpenAI considers relevance and advertiser bids to decide which ad to show. Its signals include the current conversation, your ad copy and landing page, your context hints and targeting, and, for users with ad personalization turned on, select signals from their wider ChatGPT use. Ads are labeled as sponsored, and OpenAI states they do not influence ChatGPT's answers.

Yes. Businesses based in Canada and the United States can use OpenAI's self-serve Ads Manager, and ads are shown to eligible users in both countries. Some limits apply depending on your category and where you want to advertise.

OpenAI began testing ads with US users on February 9, 2026, and began rolling out ads to users in Canada in April 2026. Access to Ads Manager depends on the country of the legal entity that advertises and is billed, not on where your team works.

New self-serve accounts may be able to advertise only in their home country at first. A Canadian account becomes eligible to advertise in the US once identity verification is approved and it reaches the advertising spend OpenAI requires in Canada. Location targeting can go below country level, such as states or regions, cities and postal codes, where OpenAI supports it. Legal, health and financial services ads are currently limited to the US, so a Toronto law firm, dental clinic or mortgage broker cannot run them for Canadian audiences today.

The cost of ChatGPT Ads has two parts: the ad spend you pay OpenAI and, if you hire an agency, a management fee. OpenAI sets a minimum daily budget of 25 USD or 25 CAD per campaign, and there is no fixed price per click or per thousand impressions.

Actual costs are set by an auction. Depending on the objective, you pay per thousand impressions or per valid click. Even Conversions campaigns are billed on clicks or impressions, not per conversion. A daily budget is an average across the week, so spend on a single day can reach up to twice the daily amount, while spend over the week will not exceed seven times it.

OpenAI states that it does not yet publish performance benchmarks, so treat any fixed cost-per-click figure you read online with caution. Canadian and US campaigns are billed in the currency chosen for the ad account. Our management fee is a flat monthly rate; see the pricing plans above, or book a call for a budget recommendation for your market.

We confirm the expected setup timeline, typically 7-14 days, after reviewing your account, campaign scope and tracking requirements. Launch also depends on account verification, your approval of the creative and OpenAI’s ad review. Before work begins, we explain what we need from you and what could affect the launch date.

For most businesses, Google Ads should remain the core paid channel, and ChatGPT Ads are best run as a measured addition. Google Ads reaches people typing specific searches, while ChatGPT Ads place your business beside conversations where people are researching and comparing options.

The platforms work very differently. Google Ads uses keywords, match types and years of performance data. ChatGPT Ads use context hints instead of keywords, offer one compact ad unit, and are still in beta, with features and policies changing often. OpenAI has not published performance benchmarks, so the only reliable comparison is your own data.

We usually recommend keeping proven Google Ads campaigns funded and testing ChatGPT Ads with a separate budget, the same conversion definitions and a clear review date. That lets you compare cost per lead or sale across both channels on equal terms. If we already manage your Google Ads, we can report both channels side by side. Learn more about our Google Ads management services.

A ChatGPT Ads agency plans, builds, manages and reports on your advertising inside ChatGPT. At New Digital, that covers setup, ongoing management, creative and ad copy, conversion tracking, reporting and landing page support.

In practice, we check your eligibility under OpenAI's policies, guide your account creation and verification, and build campaigns with the right objectives, budgets, location targeting, ad groups and context hints. We write and test ad variations, install the OpenAI Pixel and, where needed, Conversions API events, and review results regularly to adjust budgets, bid caps and creative.

Landing page support means reviewing and improving the pages your ads link to, with copy for an agreed number of existing pages depending on your plan. It does not include full website builds. This service is paid ChatGPT advertising. It is separate from organic AI visibility work, which aims to have ChatGPT mention a business in its answers, and advertising cannot buy that kind of mention.

Effective ChatGPT Ads state a specific benefit clearly, add useful detail and link to a page that delivers on the promise. Catchy slogans and generic calls to action tend to fall flat when the person has just read a detailed answer.

Each ad includes your business name and logo, a title, a description, a square image and a destination link. Space is limited, so we write titles that say plainly what you offer and descriptions that add new information, such as who the offer is for or what happens next. We write several distinct variations for each ad group, because OpenAI's guidance notes that a diverse set of ads gives the system more opportunities to find relevant conversations.

Images should be simple and match the message. Every asset must follow OpenAI's ad policies: no exaggerated results, no false endorsements and nothing that imitates the ChatGPT interface. For restricted categories, we prepare copy with licensing and compliance requirements in mind before submission.

We measure ChatGPT Ads by the leads, bookings or sales they produce and the cost of each one. That requires conversion tracking through the OpenAI JavaScript Pixel, the Conversions API, or both.

Ads Manager reports impressions, clicks, spend, clickthrough rate, average cost per click, average cost per thousand impressions and conversions at the campaign, ad group and ad level. Conversions can include click-through conversions within a 7, 14 or 30 day window and, if enabled, one-day view-through conversions. For online stores, attributed order events also produce sales and ROAS figures.

Advertisers receive aggregated performance data only; OpenAI does not share users' conversations, names or email addresses. Attribution uses last-touch logic, and ChatGPT Ads clicks will not match analytics sessions exactly. We add UTM parameters, compare results with your analytics and CRM, and allow 24 to 48 hours for recent conversions to appear before drawing conclusions.

You do not need a separate website, but each ChatGPT ad should link to the most relevant page for its offer rather than your homepage. OpenAI's own guidance recommends linking to specific product, service or content pages that continue the promise made in the ad.

The landing page is also part of OpenAI's review. Pages must be reachable, consistent with the ad and free of disallowed content, and they must not block OpenAI's user agents, OAI-AdsBot and OAI-SearchBot. A page that OpenAI's systems cannot review is not eligible to run.

A strong landing page for ChatGPT traffic answers the specific need behind the ad, shows a clear next step, loads quickly on mobile and makes it easy to book, call, request a quote or buy. Our landing page support covers reviewing your existing pages and recommending or writing improvements, depending on your plan. For full conversion projects, see our website conversion optimization services.

Yes, but only in the United States and only after approval. OpenAI treats legal, health and financial services as restricted categories that are reviewed manually, case by case, and ads for these services outside the US are currently prohibited or generally prohibited.

Legal services ads are allowed in the US only when the advertiser is licensed to practice law where the ad is shown. For health, OpenAI may approve US advertisers in areas including dental services, minimally invasive cosmetic procedures, hospitals and urgent care, and vision services, but not invasive or high-risk procedures, unsupported treatment claims or ads that exploit body-image concerns. For finance, eligible US areas include mortgages, insurance, financial planning, investment services and personal loans, while credit repair and debt settlement are not allowed. Proof of licensure may be required.

Ads also do not appear near sensitive conversations such as personal health and mental health, and categories including gambling, alcohol, dating and political content are disallowed. We check your eligibility before any setup work begins.

The most common ChatGPT Ads mistakes are treating context hints like keywords, launching without conversion tracking and choosing campaign settings that cannot be changed later. Two examples cause more rebuilds than any others.

1. Setting up ChatGPT Ads the same way as Google Ads. The account structure looks familiar, with campaigns, ad groups and ads, but targeting works differently. There are no keyword lists or match types. You describe the situations where your offer is relevant, and the system matches your ads to conversations. Importing your Google Ads keywords as context hints or copying your search ads word for word usually leads to weak matching. Each ad also needs a headline, description and image written for someone in the middle of a conversation, not for a search results page.

2. Choosing the wrong objective or conversion event. A campaign's objective, billing model and conversion event cannot be changed after creation. If you launch a Views campaign when you need leads, you have to build a new campaign and start again.

3. Writing vague context hints and too few ads. A short hint such as "running shoes" gives the system far less to work with than a description of who the product helps and when. Running only one or two similar ads also limits the conversations your ads can match.

Other frequent problems include linking every ad to the homepage, blocking OpenAI's user agents on your website, entering the wrong account country, currency or time zone, which cannot be changed later, and judging results before enough conversions have been recorded.

We need to be invited as a team member to your own ChatGPT Ads Manager account. OpenAI does not allow agencies to create advertiser accounts on a client's behalf, so your business creates the account, completes verification and sets up billing first.

During setup, you enter your business name, website, logo, industry, country, currency and time zone, then answer OpenAI's verification questions. Country, currency and time zone cannot be changed later, so we help you confirm them before you submit. Billing requires a billing profile and a credit card on the account, and OpenAI charges ad spend after it is delivered.

Once your account is ready, invite us from Settings, then Users, then Invite in Ads Manager, with the Member role for campaign work. You keep the Admin role and remain the account owner, and we never need your login details. We will also need access to add the OpenAI Pixel to your website, either directly or through Google Tag Manager, and access to your analytics platform.

A specialist helps you avoid paying to learn a new platform by trial and error. ChatGPT Ads is in beta, its policies and features change often, and several important settings cannot be edited once a campaign is created. Here are four reasons to bring in a professional.

1. Eligibility and approval: A specialist checks whether your business, ads and landing pages meet OpenAI's policies before you invest time and budget, and prepares restricted-category advertisers for manual review.

2. Better inputs: Context hints, ad variations and landing page matching decide which conversations your ads can appear in. Writing them well is a skill that improves with experience across many accounts.

3. Reliable measurement: Pixel and Conversions API setup, UTM parameters and attribution settings determine whether you can trust your results.

4. Time and focus: Monitoring delivery, pacing, review status and performance takes steady attention that is usually better spent running your business.

If you are ready to test ChatGPT Ads properly, click here to get your free ChatGPT Ads consultation.

Law firms licensed in the United States may be able to run ChatGPT Ads after OpenAI approves them, and their ads can only be shown in jurisdictions where they are licensed to practice. Canadian law firms cannot currently run ChatGPT Ads for legal services. For most firms, search advertising is still the most direct way to reach people who are actively looking for a lawyer. See our Google Ads for lawyers page to learn how we build campaigns for law firms.

More about ChatGPT Ads from the blog

This article is about a different use of ChatGPT: using it as a research and writing assistant for Google Ads, not advertising inside ChatGPT. It shows how ChatGPT can speed up keyword ideas, competitor research and ad copy drafts for search campaigns. If you run both channels, it is a useful guide to the workflow side of AI in paid search.

Read how ChatGPT can help improve Google Ads...

Law firms comparing ChatGPT Ads with other channels need the wider picture first. This guide covers the digital marketing foundations a firm should understand before choosing where to invest. It is a helpful starting point for US firms weighing a ChatGPT Ads test and for Canadian firms that cannot run legal services ads on ChatGPT yet.

Read the digital marketing guide for lawyers...

Ready to talk?

Find out whether ChatGPT Ads makes sense for your business. We’ll review your goals, target market and budget, discuss what a first campaign could involve, and recommend the next step.

About New Digital​

New Digital is a ChatGPT Ads agency in Toronto and a Google Partner paid media agency. We have delivered more than 2,400 campaigns for more than 950 clients across the US, Canada and other countries, and we have built ChatGPT Ads campaigns for more than 50 clients. Our work spans ChatGPT Ads, Google Ads, Meta Ads, PPC management, SEO and local SEO.

Canadian CFIB members can also explore our broader CFIB member digital marketing offer across selected New Digital services.

We serve businesses in Toronto and across Canada and the United States, and we run each campaign only where OpenAI allows that category to advertise. Our ChatGPT Ads work supports:

  • Home improvement and construction, including HVAC, roofing, remodeling, kitchens, bathrooms and custom home builders
  • Local services such as pest control, tree care, cleaning, appliance repair, junk removal and bin rental
  • SaaS, IT, cybersecurity, cloud and AI companies, and funded technology startups
  • E-commerce brands, including Shopify stores and international product brands
  • Education and coaching, including admissions, tutoring, and business, leadership and fitness coaching
  • Retail and personal services, including salons, photography, weddings, travel, and printing and signs
  • Law firms advertising in the US, including estate planning, business law and personal injury
  • US dental practices, med spas and minimally invasive cosmetic clinics
  • US mortgage, insurance, financial planning and lending providers
  • Real estate professionals, property managers and senior living providers